How often have you said to yourself, “I can do better”? Even when you have reached a peak in something you are working on, after some time and reflection, you likely have evaluated the situation and said that very same thing, “I can do better.”

Servant Leadership is made up of many different components. At its foundation it is leadership that is based on the leader serving those around them. The leader prioritizes the needs of the team before satisfying there own needs.

Over the course of the last few weeks we have taken a deep look at what empathy is and what it can mean for a leader and their team. We have reviewed ideas for how you can strengthen engagement with your team and improve your skills as an empathetic leader.

Culture, when referenced in the business climate, is another word that has nearly reached ‘buzz-worthy’ status as more and more people speak to its importance.

Like any other positive force, too much of a good thing can turn into something that works against you. As we have seen in previous articles, empathy can be something that helps build strong, engaged teams.

Who is the biggest predictor of your own success? You. How you choose to see something is largely going to determine the outcome. We may not be able to control everything, but controlling what we *can* control

Over the past several articles, we have defined empathy, built a case for its importance, and connected it to your leadership style, but what can you do to actually practice and improve your empathy?Here are 7 actions you can take to further develop and practice empathy as a leader.

Apple provides yearly hardware updates and continual software upgrades to keep the iPhone fresh and exciting for users to experience. Retail customer experiences are much the same.

Are you already practicing empathy as a part of your leadership style? If so, does your team recognize it? If not, what difference can it make? To be a great leader, you have to be a great listener.

Have you ever faced a significant project that will take a lot of effort, coordination, and change to accomplish? Did that project seem overwhelming at the start?

The ability to influence, develop, and effectively lead your team into the future requires mutual trust and a connection at the human level. Do you have that with your team today?

There is a never ending stream of information about providing customer service in almost every industry available to businesses and leaders, yet it is still rare to find standout experiences.

he concept of empathy and the role it plays in leadership has become more of a key topic recently. More and more studies about how humans behave, how their brains work, and the impact that has on our daily lives are surfacing.

You have many things to accomplish, a team that is looking to you for direction, and a need to deliver results for your business. Sound familiar? As a busy retail leader your plate is likely always full and then some.

Do you allow other tasks or more tangible activities invade your time for planning? Have you ever felt that planning time is a luxury that you cannot work into your schedule?