If you want to influence others as a leader - and that is the primary outcome of leadership - you will need to build trust.

Authenticity is driven by one’s actions. Integrity is a crucial part to what authentic leadership is all about.

Often, coaching is seen separately from leadership... You cannot be an effective leader that makes a long lasting impact without coaching those you serve.

As adults, we have been taught that failing is bad. However, I see failure as synonymous with learning.

Each of us is responsible for our own momentum. We must move ourselves froward first without replying on external forces to help. We must create our own personal inertia.

If you want to be the ‘best you’ possible, you will need a plan. A good personal development plan (PDP) becomes a road map for your personal and professional growth.

Whether you have a good store visit or a bad store visit, a long list or a short list, there are positives that can come from the experience. The learning from any visit is completely up to you.

One of the realities of retail are visits from District Managers, Regional Managers, or Corporate Support Partners. In most case these visits are designed to help the store be more successful.

With discretionary effort the quality of work will be higher, the service levels will better, the results will be consistent and above expectations.

Everyone want today to be as good, or better than yesterday - right? What many people fail to realize is that your day begins before you wake up. Effectively closing out today can have significant benefits for tomorrow.