Leadership Word of the Week: Technology

For 2022, I have decided I would share my thoughts in 150 words or fewer every Saturday on a common business word or recent buzzword. These are just my quick thoughts on what the word may mean or how it may apply to our retail world. Enjoy.

If there is a word you would like to see my thoughts on, please send my way – chris@effectiveretailleader.com.

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Chris Richardson

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The Modern Empathetic Leader: Engagement in Challenging Times

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Defining Customer Experience in a Volatile Retail Landscape